AI customer support
Answers customer questions, checks orders and handles complaints 24/7 without human intervention.
WhatsApp AI support for Shopify
Answered in a Blynk. WhatsApp AI customer support for Shopify.
Blynk answers your customers on WhatsApp around the clock, sends every order update and brings shoppers back to their carts. Set it up once. It works while you sleep.
500+Shopify stores
2M+messages sent
98%satisfaction
9:41
‹Your Storeonline
Message
Handled while you sleep
The questions you answer every day, answered for you
Features
Everything you used to answer by hand
From AI replies to order automations, Blynk handles it all.
Order automations
Confirmations, fulfilment updates, cancellation notices and abandoned cart reminders, sent on WhatsApp automatically.
- Order confirmed“Thanks for your order! #1043 is confirmed.”Sent instantly
- ShippedTracking link sent when the order is fulfilled.On fulfilment
- Cart reminder“You left something in your cart.”After checkout is abandoned
- Cancellation noticeCustomers know the moment it’s processed.On cancellation
CRM inbox
Every WhatsApp conversation in one place. Label, filter and reply from your dashboard.
Analytics dashboard
Orders, messages, confirmed vs cancelled orders and AI performance, in real time.
Chat button for your store
A WhatsApp chat button on your Shopify store. Set its position, size, colour and message.
Shopify native
Installs in one click and lives inside your Shopify admin. No external logins.
Case studies
What changes when every customer gets an answer
Three Shopify brands, three different problems, one WhatsApp inbox that never sleeps.
Perfumery
+10%more orders on WhatsApp
Turned questions into orders
Nobody buys a fragrance they can’t smell without asking something first. Now every question gets an instant answer on WhatsApp, and the conversation carries straight on to the order. The result: 10% more orders through WhatsApp, on top of the website.
AI repliesOrders on WhatsApp
Cosmetics
Millionsof rupees saved
Customers understand the product before they buy
Which shade suits me? How do I apply it? Will it work for my skin? Quick AI answers on WhatsApp walk every customer through the product at the moment they’re deciding. Fewer doubts, fewer wrong purchases, and millions of rupees saved.
AI customer supportProduct guidance
Skincare
−8%return ratio
Fewer returns, just by keeping customers posted
Customers who don’t know where their order is cancel, refuse the parcel or send it back. With an update at every step of the order journey, from confirmed to shipped to delivered, this brand cut its return ratio by 8%.
Order confirmationsFulfilment updates
How it works
Up and running in 3 minutes
No developer, no code. If you can install a Shopify app, you can run Blynk.
- Step 1
Install BlynkBot
Add BlynkBot to your Shopify store from the App Store. One click, no coding required.
- Step 2
Connect WhatsApp
Link your WhatsApp Business account through the Meta Business API. We guide you through every step.
- Step 3
Start automating
Turn on automations, set your AI persona and watch Blynk handle customer support.
From store owners
They stopped answering by hand
“Cosmetics customers always ask before they buy. Which shade, how to apply it, is it right for my skin. Blynk answers all of it in seconds on WhatsApp, even at 2 AM, and our team finally has time to grow the brand instead of typing the same replies.”
“In our business, customers can’t be left guessing about their order. Blynk confirms every order on WhatsApp and keeps people updated until it arrives. The questions that used to fill our phone lines now get answered on their own.”
“Setup took minutes. Confirmations, shipping updates and cart reminders now go out without anyone touching them, and when a new collection drops, one WhatsApp broadcast brings our customers straight back.”
“A lot of our returns came from customers who simply didn’t know where their parcel was. Since Blynk started updating them at every step, returns have dropped and the ‘where is my order’ messages have almost disappeared.”
Pricing
Simple pricing. Start free.
Every plan includes WhatsApp API setup, the storefront button and all order notifications. Add the AI support bot from Starter.
- Order automations
- 50 / month
- AI replies
- Not included
- Support
- Basic
- Order automations
- 300 / month
- AI replies
- 1,200 / month
- Support
- Standard
- Order automations
- 1,000 / month
- AI replies
- 4,000 / month
- Support
- Priority
- Order automations
- 5,000 / month
- AI replies
- 10,000 / month
- Support
- Priority
- Order automations
- Unlimited*
- AI replies
- 20,000 / month
- Support
- Highest priority
| Feature | Free | Starter | Growth | Pro | Elite |
|---|---|---|---|---|---|
| Monthly price | $0 | $19 | $49.99 | $99.99 | $199.99 |
| WhatsApp API configuration | Included | Included | Included | Included | Included |
| WhatsApp storefront button | Yes | Yes | Yes | Yes | Yes |
| Order automations / month | 50 | 300 | 1,000 | 5,000 | Unlimited* |
| AI customer support bot | No | Yes | Yes | Yes | Yes |
| AI replies / month | 0 | 1,200 | 4,000 | 10,000 | 20,000 |
| Order confirmation | Yes | Yes | Yes | Yes | Yes |
| Order cancellation | Yes | Yes | Yes | Yes | Yes |
| Fulfilment notifications | Yes | Yes | Yes | Yes | Yes |
| Abandoned checkout recovery | Yes | Yes | Yes | Yes | Yes |
| WhatsApp broadcasts | No | Yes | Yes | Yes | Yes |
| Customer order collection by AI | No | Yes | Yes | Yes | Yes |
| Support | Basic | Standard | Priority | Priority | Highest priority |
Free-plan automations are capped at 50 orders a month. The AI support bot and AI replies are not available on Free. *Unlimited order automations are subject to BlynkBot’s terms of service.
Your customers are messaging. Answer every one.
Join 500+ Shopify stores that let Blynk handle the questions, the order updates and the carts that almost got away.
Free plan available · One-click install · No code